Privacy Policy
Last Updated: December 2024
Introduction
Rocky Mountain Day Service ("we," "our," or "us") is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact information (name, email address, phone number, mailing address)
- Information provided in inquiries or applications
- Health and care-related information (for service recipients only, with appropriate consent)
- Website usage data and analytics
How We Use Your Information
We use collected information for the following purposes:
- To respond to inquiries and provide requested information
- To process applications for services or host home provider positions
- To deliver and coordinate care services
- To communicate about services, updates, and important information
- To comply with legal and regulatory requirements
- To improve our website and services
HIPAA Compliance
Rocky Mountain Day Service complies with the Health Insurance Portability and Accountability Act (HIPAA) and maintains strict confidentiality standards for all protected health information (PHI). We implement appropriate administrative, physical, and technical safeguards to protect the privacy and security of health information.
Information Sharing
We do not sell personal information. We may share information only in the following circumstances:
- With your explicit consent
- With Case Management Agencies (CMAs) and healthcare providers involved in care coordination
- As required by law or legal process
- To protect the safety and rights of individuals
- With service providers who assist our operations (under confidentiality agreements)
Data Security
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Receive a copy of your health information (for service recipients)
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.
Children's Privacy
While we provide services to minors through our CES waiver program, our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: